Canadian Tire

COVID-19

Our Response
to
COVID-19



At Canadian Tire Corporation, we are committed to helping our employees, our customers and the communities we serve navigate through COVID-19 together.

Your health and safety is our main priority

Canadian Tire Corporation continues to implement measures that support the safety and well-being of employees and customers. At our stores, expect the following:

 

PPE available for employees and customers *

Frequently Asked Questions (FAQs)

Are your stores open?

Our stores are open across the country with enhanced safety measures in place.

Please visit our Store Locator pages for updated hours at Canadian Tire, Sport Chek, Atmosphere, Mark’s and L’Équipeur, Party City, Pro Hockey Life, National Sports and PartSource

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How is Canadian Tire Corporation protecting its employees and customers?

We are committed to helping Canadians navigate through this challenging time while protecting the health and well-being of our employees and customers. Our stores continue to follow safety precautions in accordance with municipal government by-laws. For more information, please refer to the list above for the measures we are taking to help keep our employees and customers safe.

For mask and face covering requirements in-store, please consult your local by-law.

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What will you do if one of your store or warehouse employees tests positive for COVID-19?

If one of our employees has been exposed to or diagnosed with COVID-19, they will be notified by Public Health and we would support the employee in following Public Health’s recommendations. When necessary, the store will close and/or undergo a deep-clean and sanitization, over and above the current enhanced cleaning measures, to ensure the continued safety of our employees and customers.

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Can I place orders online?

Our customers can still shop online on each individual retailer website.

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Are stores offering Curbside Pick Up?

Yes, we offer a Curbside Pick Up option at select retailers and locations for online orders.

Please visit our Store Locator pages for updated hours at Canadian Tire, Sport Chek, Atmosphere, Mark’s and L’ Équipeur, Party City, Pro Hockey Life, National Sports and PartSource

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Are you accepting returns?

To learn about the revised return policies, please visit individual retailer websites at Canadian Tire, Sport Chek, Atmosphere, Mark’s and L’Équipeur, Party City, Pro Hockey Life, National Sports and PartSource 

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Have you cancelled any orders from your Owned Brand suppliers as a result of COVID-19?

It is important to our mutual long-term success to effectively navigate the challenges of the global pandemic with our Owned Brand suppliers. We have not cancelled any orders as result of COVID-19. We continue to work with the factories that make our Owned Brand products to understand their production capacity and our changing demand.

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What precautions are the factories you work with taking to ensure the safety of employees and products?

We have strong relationships with our factories and communicate frequently in the normal course of our operations. Throughout the COVID-19 pandemic, these discussions have included understanding how factories are caring for their workers to keep them safe and protected. Measures they have implemented include: providing personal protective equipment to workers, increasing the number of shifts with fewer workers to enable physical distancing, conducting frequent thermal monitoring for early detection, enhancing cleaning and sanitization protocols and providing health care where required. Our regular monitoring has continued during the pandemic, and in-person verification, such as factory visits and audits, will be reinstated as it becomes safe for us to do so.

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THE CANADIAN TIRE COVID-19 RESPONSE FUND

To help Canadians and communities respond to the COVID-19 pandemic, we’re donating $5 million to support healthcare and community workers at the frontline of relief and response efforts.

The fund includes two donations of $1 million each to the Canadian Red Cross and United Way Centraide Canada, as well as up to $3 Million in personal protective equipment (PPE) and essential products from across our family of companies. 

Organizations Canadian Tire Corporation has supported throughout the pandemic

How we’re helping our communities

FROM OUR CEO

News Releases