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Our Approach to ESG

About our business

For a century, Canadian Tire Corporation has proudly been here to provide Canadians with the products, services and support they need for life in Canada. Guided by our founders’ innovative and entrepreneurial spirit, CTC has grown from a single garage to one of the country’s most recognized and respected group of companies.

Canadian Tire retail store. Paris, ON. 1958

Our Brand Purpose

As a brand with deep roots in this country, we owe it to Canada to make it a better place for today’s generation of Canadians, and for generations to come. We Are Here to Make Life in Canada Better.

learn more About us

Our Core Values

Our Core Values help to guide our actions in pursuit of our purpose.

  • We are innovators and entrepreneurs at our core.
  • Outcomes drive us.
  • Inclusion is a must.
  • We are stronger together.
  • We take personal responsibility.

Our Business

Throughout our enterprise, CTC is committed to supporting the communities in which we live and work. Here is a glance at who we are1:

Overview of Canadian Tire Corporation's business and key stats that make up with organization

Our approach to ESG topics

We Are Here to Make Life in Canada Better. Our approach to managing environmental, social and governance, or ESG, topics shapes how we do business while proactively addressing the challenges facing our industry and country. It builds on our successes and will continue to serve as a point of competitive differentiation.

Over the past century, we have responded to customer needs, provided a broad assortment of high-quality products and services, and supported communities from coast to coast. However, we know that our country faces many pressing economic, social and environmental challenges that are critical to address to ensure a sustainable and prosperous future for all Canadians. We recognize that being part of the solution is not just a responsibility, but also an imperative to ensure the long-term success of our business.

We believe that investing in ESG initiatives will maximize our long-term value by addressing the social and environmental impacts of our business, thereby making life in Canada better for all our stakeholders. This includes consistently delivering value and convenience to our customers, strengthening communities and developing our employees and Dealers.

Investment in ESG initiatives drives long-term value for our stakeholders by managing risk, fostering innovation, generating new revenue streams and strengthening the foundational environmental and social systems on which our business relies. Above all else, it builds a relationship of trust with our customers, employees and communities so we can continue to be here for Canadians for years to come.

Download our current reports

2021 ESG Report Summary 2021 Climate Data Supplement

ESG management and oversight

CTC’s ESG strategy is led by our CEO, overseen by the Board, and brought to life by employees serving the various banners and functions across our group of companies.

ESG Oversight

At the Board level, oversight of our ESG strategy and risk management is the responsibility of the Board’s Brand and Corporate Responsibility Committee, which coordinates with the other committees of the Board as needed. The Brand and Corporate Responsibility Committee’s ESG responsibilities include:

  • monitoring emerging trends, risks, issues and regulations in relation to ESG topics;
  • reviewing and approving management’s ESG objectives and strategies;
  • monitoring the Company’s progress towards achieving its ESG targets, goals and commitments; and
  • approving the Company’s ESG reporting.

Some highlights of the Brand and Corporate Responsibility Committee’s work in 2021 include:

  • overseeing the development of our Brand Purpose and the role that ESG topics play in achieving that purpose;
  • evaluating a strategic framework that articulates the integration of our Brand Purpose and ESG strategies within the Company’s overall business strategy;
  • assessing emerging signature ESG strategic initiatives;
  • aligning with management on the ESG topics material to the Company; and
  • evaluating our progress against our 2022 targets for reducing greenhouse gas emissions.

ESG Management

At CTC, our leaders develop and implement ESG strategies relevant to their businesses and areas of expertise, aligned to our overall corporate ESG goals and objectives. For example, the Human Resources team leads our diversity, inclusion and belonging initiatives, our Real Estate team leads decarbonization of the buildings we own or operate, our Transportation team leads decarbonization of our transportation fleet, and our Owned Brands team leads sustainable product design.

Executive oversight of our ESG program is the responsibility of the Executive ESG Council. The Executive ESG Council is made up of the following cross-functional CTC leaders, whose responsibilities range from addressing the interests of our primary stakeholders to managing our enterprise risk profile: the Chief Financial Officer; Executive Vice-President, CTC, Strategic Advisor and General Counsel; Chief Brand and Customer Officer; Chief Human Resources Officer; Chief Risk Officer; Senior Vice-President, Communications; and Senior Vice-President, Marketing and Brand, who leads the ESG Strategy team.

Ensuring that our ESG strategies are developed and integrated is the responsibility of our Chief Brand and Customer Officer. The ESG Strategy team works closely with all banners and functions across the enterprise, providing support to bring our ESG strategies to life.

Our ESG topics

We prioritize and focus our efforts on the ESG topics that offer the greatest potential for positive impact on both our business and society. These topics rank high in terms of importance to our Brand Purpose, impact to key stakeholders and our ability to leverage our enterprise capabilities to create meaningful change.

Stakeholder Engagement

To effectively direct our ESG efforts, we must understand the perspectives and values of our key stakeholders. Frequent and direct engagement with our stakeholders helps us understand their needs and expectations, the impact we have on the environment and society, and our unique capabilities to support positive change. We engage with our stakeholders in multiple ways: in-person meetings and events; focused research, which includes focus groups, interviews and surveys; social media interaction; and our customer call centre. While each stakeholder group holds diverse views, our engagement efforts to date have led us to understand the following common interest areas:

Customers

Product availability and affordability; waste and circularity

Employees

A representative and inclusive work environment; development opportunities

Dealers

Product quality and availability; packaging and waste; strong local communities

Investors

Positive long-term returns through strong corporate governance and ESG leadership

Suppliers

Collaboration to advance ESG practices; support for growth and innovation

Community

Investment in growing inclusive and equitable communities

Government

Support for regulatory ESG practices in the private sector

In 2021, we engaged in a rigorous process to assess and determine our most important ESG topics. This included external research and benchmarking, a focused stakeholder engagement process, internal analysis and discussion, and alignment with senior leaders in our business. This assessment resulted in the identification of 12 ESG topics that we have organized into four pillars:

People and communities

People and Community

CTC can only be as strong as the people and communities we serve. We believe that business and communities help each other thrive; that diverse, inclusive and equitable societies are more stable; and that investing in our communities builds strong and resilient societies to mutual benefit. We invest in communities across Canada where we operate, which allows us to serve our customers, advance diversity and inclusion, and attract and retain talent.

CTC’s priority ESG topics within this pillar are:

Environment

We believe climate change is one of the greatest challenges of our time. As a large Canadian retailer, we have both a responsibility, and the ability, to foster real change in Canada. We will not only do our part to reduce our greenhouse gas emissions in line with Canada’s goals, but will also leverage our knowledge, innovations, scale and relationships to help our partners and customers reduce their emissions as well. Further, as a retailer, we know that breaking the link between consumption and waste is critical to our future success in a resource-constrained world. Decarbonization and circular solutions for materials used in our operations, products and packaging are two areas where we commit to taking a leadership role in innovating, collaborating with others, and championing initiatives going forward.

CTC’s priority ESG topics within this pillar are:

Environment
Responsible Sourcing

Responsible Sourcing

Given our business model, which is reliant on global sourcing, we recognize our responsibility to continuously improve upon the environmental and social impacts that occur within our supply chain. We will foster such improvement through collaboration with our peers and vendors to address and advance sustainable business practices in order to drive change, make progress on systemic challenges, and defend our market share.

CTC’s priority ESG topics within this pillar are:

Governance

Integrity, ethics and transparency are critical to maintaining our brand trust and social licence to operate. We build these principles into our culture through strong and effective decision-making processes and controls, and good governance practices.

CTC’s priority ESG topics within this pillar are:

Governance

All of these ESG topics have been identified as priorities for our business and have defined aspirations and strategies. This information can be found on each of our ESG topic pages and is shared with the aim of providing stakeholders with an understanding of our approach to driving long-term success in these areas.

1 All facts and figures are as at the end of fiscal year 2021.

Unless otherwise indicated, information in this ESG Report is provided for the 2021 fiscal year. For further information on our approach to ESG reporting, including our Glossary, which sets out definitions of capitalized terms and acronyms that are not otherwise defined in this page, and our forward-looking information disclaimer, please click here.

About our current ESG report

Scope

Our 2021 ESG Report is focused on the activities and outcomes of CTC and all entities controlled by it during the 2021 fiscal year (January 1 to December 31, 2021), and unless otherwise indicated, information in this ESG Report should be read to apply to that time period. In light of the publication timing, this report also includes some updates that occurred in 2022, primarily as a result of significant work completed in 2021. Where relevant and appropriate, we also included stories and achievements from Canadian Tire Jumpstart Charities and our Dealers, franchisees and agents, all of whom we have close working relationships with, despite operating independently.

Unless otherwise indicated, all references to employees across our ESG reporting include full-time and part-time employees of CTC, and do not include employees of CT REIT, Dealers, SportChek franchisees, Mark's franchisees and Canadian Tire Petroleum agents.

Assurance

We received external third-party assurance with respect to our 2021 Climate Data Supplement claims and assertions, and certain waste metrics, which are explained further in this limited assurance statement. We did not seek or receive external assurance from third parties with respect to other information.

Forward-looking Information

Certain statements made in our ESG Report, including those related to our ESG targets and strategies, may constitute forward-looking information under applicable securities laws. Such statements include, but are not limited to, the Corporation’s 2030 GHG emissions reduction target and 2022 operational waste diversion target. The Company is not required under securities laws to prepare or file this ESG Report, and the information contained herein should therefore not be read as necessarily rising to the same level of materiality of disclosure required in our securities law filings. These statements are being provided for the purposes of assisting readers in understanding our approach to key ESG topics, strategies and initiatives, and in obtaining a better understanding of our anticipated operating environment. Readers are cautioned that such information may not be appropriate for other purposes.

Although CTC believes that the forward-looking information in this ESG Report is based on information, assumptions and beliefs that are current, reasonable and complete, this information is necessarily subject to a number of factors, risks and uncertainties, which could cause actual results to differ materially from management's expectations and plans as set forth in such forward-looking information. For more information on the risks, uncertainties and assumptions that could cause CTC’s actual results to differ from current expectations, refer to section 10.0 (Key Risks and Risk Management) of the Company's 2021 Management’s Discussion and Analysis as well as CTC’s other public filings, available at www.sedar.com and at https://investors.canadiantire.ca.

Unless otherwise indicated, the forward-looking information contained in this ESG Report describes our current expectations and, accordingly, is subject to change after the initial publication of this ESG Report on September 15, 2022. CTC does not undertake to update any forward-looking information, whether written or oral, that may be made from time to time by the Company, or on its behalf, to reflect new information, future events or otherwise, except as is required by applicable securities laws.

Glossary

Term Definition
Board Refers to the CTC Board of Directors.
Canadian Tire Refers to the general merchandise retail and services business carried on under the Canadian Tire name and trademarks.
Canadian Tire Financial Services Refers to the business carried on by the Company’s financial services subsidiaries, namely Canadian Tire Bank.
Canadian Tire Petroleum Refers to the retail petroleum business carried on under the Canadian Tire and Gas+ names and trademarks.
CT REIT Refers to the business carried on by CT Real Estate Investment Trust and its subsidiaries.
CTC or the Company Refers to Canadian Tire Corporation, Limited, its predecessor corporations and all entities controlled by it and their collective businesses, unless the context otherwise requires.
Dealers Refers to independent third-party operators of Canadian Tire and Party City stores across the country.
DIB Refers to diversity, inclusion and belonging.
ERGs Refers to employee resource groups.
ESG Refers to “environmental, social and governance”, and encompasses the range of issues a company manages that are related to sustainable development, including environmental protection, social responsibility, and good governance.
Helly Hansen Refers to the international wholesale and retail businesses that operate under the Helly Hansen and Musto brands.
Jumpstart Refers to Canadian Tire Jumpstart Charities.
Mark's Refers to the retail and wholesale businesses carried on by Mark’s Work Wearhouse Ltd. under the Mark’s and L’Équipeur names and trademarks.
Party City Refers to the party supply business that operates under the Party City name and trademarks.
PartSource Refers to stores operated under the PartSource name and trademark.
SportChek Refers to the retail business carried on by FGL Sports Ltd., including stores operated under the SportChek, Sports Experts, Atmosphere, National Sports, Sports Rousseau and Hockey Experts names and trademarks.

Note on trade names, trademarks and service marks

This ESG Report contains trade names, trademarks, and service marks of CTC and other organizations, all of which are the property of their respective owners. Solely for convenience, the trade names, trademarks, and service marks referred to herein appear without the ® or TM symbol.

canadian tire

Corporate Home Office
2180 Yonge Street
Toronto, ON M4P 2V8
416-480-3000

Customer Relations
1-800-387-8803 (English)
1-800-565-3356 (French)

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  • About Us
    • Our Leadership Team
    • Board of Directors
    • Consumer Brands Division
    • Supplier Opportunities
    • Triangle
  • Our Banners
    • Canadian Tire Retail
    • SportChek
    • Mark's
    • Canadian Tire Financial Services
    • Helly Hansen
    • Gas +
    • Atmosphere
    • Sports Experts
    • Pro Hockey Life
    • Trio Hockey
    • PartSource
    • CT REIT
    • Party City
  • Careers
    • Corporate Careers
    • Tech Careers
    • Retail Careers
    • Campus Careers
    • Dealer and Gas+ Retailer Opportunities
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    • Diversity, Inclusion & Belonging
  • Environmental, Social and Governance
    • Our Approach
    • ESG Reporting
    • People & Community
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    • Responsible Sourcing
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