For customer relations, please contact:

1-800-387-8803 (English)
1-800-565-3356 (French)

If you have general questions about Canadian Tire, please contact:

Corporate Home Office
2180 Yonge Street
P.O. Box 770, Station K
Toronto, ON M4P 2V8

Full Contact Listing

Code of Conduct 

Canadian Tire has a long-standing tradition of operating with integrity and we aspire to be Canada’s most trusted company. To ensure a clear understanding and consistent level of commitment to ethical business practices, the company has a Code of Business Conduct to appropriately direct the actions of all employees and those individuals who act on behalf of the company. In addition, a separate Supplier Code of Business Conduct has been developed to ensure that suppliers have a clear understanding of how Canadian Tire expects to conduct its business with them.  

Canadian Tire has a Business Conduct Compliance Program to oversee our Codes of Business Conduct. If you have any complaints or concerns regarding potential breaches, please advise us by contacting one of the reporting options listed below. The Business Conduct Hotline and Web Reporting are operated by a third party and offer anonymous reporting. 

Canadian Tire Business Conduct Compliance Office
2180 Yonge Street
Toronto, ON
M4P 2V8
Attention: Manager
Business Conduct Compliance Office (BCCO)

Canadian Tire Business Conduct Hotline
From Canada call toll-free: 1-800-620-6943

Canadian Tire Business Conduct Web Reporting