Responsible Sourcing

Supply Chain: People & Planet

Our global supply chain connects people around the world to deliver quality, value‑driven products to Canadians. We recognize that with this reach, there are social and environmental impacts associated with the decisions we make. While we do not own or operate the factories that produce the products we sell, we are committed to upholding human rights across our supply chain. It is important to us that our suppliers’ employees be safe, paid fairly, and treated with respect and dignity, and that we work together to minimize harm to the environment.

Our Supply Chain: People & Planet focus areas are:

• Communicating standards and expectations for our vendors
• Upholding workers’ rights and safe and fair working conditions across our supply chain
• Addressing non-conformances with our Owned Brand vendors
• Collaborating with others to shape the industry
• Sourcing preferred raw materials
• Limiting the environmental impact of our supply chain

Product Safety & Quality

We prioritize product safety, quality and durability to help ensure customers can use our products with confidence. This focus is supported by dedicated engineering expertise, compliance and quality controls, customer feedback, and ongoing monitoring of regulations and recalls.

Our Product Safety & Quality focus areas are:

• Ensuring that our products are safe for customers
• Providing customers with quality products that meet their needs

To learn more about CTC’s chemical management framework, please read our Safer Chemicals Policy.