For customer relations, please contact:

1-800-387-8803 (English)
1-800-565-3356 (French)

If you have general questions about Canadian Tire, please contact:

Corporate Home Office
2180 Yonge Street
P.O. Box 770, Station K
Toronto, ON M4P 2V8
416-480-3000

Full Contact Listing

FAQs 
 
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1. How much does it cost to invest in a Canadian Tire retail store?
The minimum investment required is $125,000 of accessible capital; and up to 25% of the value of the store inventory and assets. In addition, as a successful dealer candidate, you will be charged a Dealer Training and Development Fee of $100,000 upon receiving your first store. This non-refundable fixed fee can be financed.
   
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2. What other ongoing payments or royalties am I required to make?
There are no ongoing payments, royalties, franchise fees or licensing fees. 100% of your personal investment goes towards the purchase of the store inventory and assets.
   
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3. What is the average profitability of a Canadian Tire store?
Canadian Tire works hard to provide the support and opportunities needed to succeed. Ultimately, individual profits depend upon a variety of factors including general economic and market conditions, combined with your skills, resources, personal efforts, characteristics and goals.
   
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4. What if I own property or know of a good location for a Canadian Tire store?
Our Real Estate team is responsible for determining locations for future Canadian Tire retail stores. As such, we do not entertain solicitations for location or site development. This is not a consideration in the Dealer selection process.
   
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5. What qualifications do you look for in a Canadian Tire Dealer?
We look for seasoned professionals who have business and financial acumen, proven leadership skills, strong interpersonal skills, and a passion for serving our customers, as outlined in our Dealer Profile. In addition, candidates must have the minimum amount of equity to invest in the store and be able to relocate to any of our first store locations. All Canadian Tire Dealers are hands-on owners and operators, as such we do not enter into agreements with silent investors.
   
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6. If I am living outside of Canada, can I still apply to become a Dealer?
You must be legally entitled to work and operate a business in Canada in order to apply to become a Dealer.
   
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7. Can I apply with a partner to co-own and manage a Canadian Tire store?
Canadian Tire enters into personal contracts exclusively with one Dealer; therefore partnership and/or joint applications are not accepted. A candidate will be required to submit his or her Personal Statement of Net Worth. Silent partners are not recognized and would have no legal claim on goods/fixtures in the store or the property.
   
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8. When I retire, can I pass the store on to my spouse or child?
Canadian Tire recognizes the Dealer as the sole owner and operator of the store. Spouses, children or other family members who wish to become Dealers are required to apply to the Dealer Selection process to determine suitability and would not be entitled to take over the retiring Dealer’s store location.