For customer relations, please contact:

1-800-387-8803 (English)
1-800-565-3356 (French)

If you have general questions about Canadian Tire, please contact:

Corporate Home Office
2180 Yonge Street
P.O. Box 770, Station K
Toronto, ON M4P 2V8

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Telephone Scam

There currently is a telephone scam being conducted in Canada to obtain credit card numbers and other personal information from the general public.

The most common approach is for an individual to receive a phone call, sometimes computer-generated, advising him or her that they have won a trip, vacation or other sort of prize from Canadian Tire.  The individual is then asked to provide a credit card number and/or personal information. THIS IS A SCAM. Canadian Tire does not make unsolicited calls to ask for credit card numbers.

These incidents should be reported to the Canadian Anti-Fraud Centre. To reach them or learn more:

Soft Air USA recalls units of Blackwater metal slide series GSR 1911 airsoft pistol

Grapevine, Texas (October 1, 2014) – Soft Air USA is recalling its Blackwater metal slide series GSR 1911 airsoft pistol – (product #75-2271).
The product, a recreational airsoft pellet gun with a 328 feet per second (fps) velocity, was shipped in error to some Canadian Tire stores and may have been available at other retailers across the country.
Affected units were sold between August 2014 and September 2014.  The recalled product features all-black components and an orange tip.
The Blackwater metal slide series GSR 1911 airsoft pistol with transparent components on the barrel and handle of the product are NOT affected by this recall.
Customers who have purchased the recalled product should discontinue use and call 1-844-300-8936 to verify if their product is affected by this recall or have the item picked up and refunded. 
For more information, please contact:     
Joe Huston, Soft Air USA

Leah Gaucher, Canadian Tire

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